Please send all Returns via 

registered & insured mail to :

D.Harmony
1212 Avenue of the Americas ,

Suite 1600

New York, NY 10036



 

 

 

DiamondHarmony.com

EXCHANGE FORM

 

Please print this form & fill out completely.  Upon completion attach it with the returned item.

                                                               Returning                                                                Exchange For

Order NO  _____________                   SKU NO  ___________________          SKU NO  __________________

 

1)      Name:  ____________________________________________________________________________

2)      Address (State, City, State, Zip, Country):   __________________________________________________________________________________

__________________________________________________________________________________
__________________________________________________________________________________

3)      Telephone:   _____________________________

4)      Return Authorization NO:   _____________________________________________________________
(Obtain RA No by contacting our Customer Service at 1-800-898-4622 or email “return@diamondharmony.com.”   
Packages without this number will not be accepted.)

5)      Reason for Return.  Pease Check the ones that apply:
[  ] Did Not Meet Expectations                                       [  ] Wrong Item Received
[  ] Item is of Poor Quality                                              [  ] Wrong Finger Size Received                                   
[  ] Item is Damaged                                                      [  ] Other, Please Specify
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

6)      Type of Payment:                                                                         (Circle One of the following)
[  ]  I bought through Credit Card:                 American Express       Visa       Master Card       Discover    
[  ]  I bought through Pay Pal
[  ]  I bought through Money Order
[  ]  I bought through Cashier Check
[  ]  I bought through Personal Check

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Terms & Conditions of Return

 

 

·        Diamondharmony can not be responsible for lost return shipment.  For your protection, send via registered and insured mail. 

·        The item must be returned in the same condition as it was sent, unworn and undamaged.  Damaged goods due to customer negligence will not be accepted as refund.  The original Diamondharmony packaging must still be in the return.

·        The item must be received by Diamondharmony within TEN (10) DAYS of purchase.  Items received after this period will not be accepted for refund.

·        The Refund can only be made in the type of payment method you purchased from. 

 

 

·        Your refund or exchange amount will be the price of the item returned and will not include the shipping and handling charges originally paid with your order.

·        LESSER Value Exchange: the difference will be refunded in the same form of your payment.

·        GREATER Value Exchange: customer responsible for the remaining balance.

·        EQUAL Value Exchange: No Charge.

* Shipping & Handling charge will be added to out-going    exchanges.